Stay in control of your suppliers — without being on-site.
We monitor your supply base daily, manage critical deliveries, and prevent shortages before they impact your production.
What is Remote Supply Desk
Remote Supply Desk is a flexible service designed to give you full visibility and control over your suppliers — from anywhere.
Our experts act as your extended logistics arm, tracking shipments, resolving issues, and escalating risks in real-time.
You get proactive supplier communication, faster reactions, and measurable improvement in delivery reliability — all without the need for additional staff.
Frequent supplier delays or missing shipment confirmations
When to choose this solution
High complexity with global suppliers and multiple plants
Limited visibility of inbound deliveries or transport status
Lack of internal resources for daily supplier follow-up
Need for cost-effective logistics control without full-time headcount
Escalations caused by poor communication or unclear responsibilities
From insight to action
Set Up & Align
Define scope, key suppliers, and escalation rules.
Daily Monitoring
Track deliveries, shipments, and confirmations via system or direct contact.
Problem Solving
Identify risks, manage exceptions, and coordinate recovery actions.
Reporting & Insights
Provide daily or weekly reports with delivery performance and root cause trends.
Continuous Improvement
Suggest supplier or process improvements to prevent future disruptions.
Deliverables
Collaboration options
Benefits
Supplier Tracking Dashboard – Real-time visibility of delivery status and material availability.
Daily Follow-Up Reports – Overview of deliveries, open issues, and escalation actions.
Performance Summary – Weekly or monthly overview of supplier KPIs (OTD, delay rate, escalation count).
Root Cause Analysis – Identification of systemic issues and corrective measures.
Communication Log – Full record of supplier communication and decisions.
Dedicated Remote Desk (Full Scope) – LOGISTAT team manages your supplier base daily, fully integrated with your logistics team.
Project-Based Support (4–12 weeks) – Short-term monitoring during peak demand or crisis situations.
Hybrid Setup – Remote follow-up combined with on-site visits for key suppliers or escalations.
24/7 visibility of supplier performance
Reduced delivery delays and escalations
No need for on-site logistics presence
Early risk detection and proactive mitigation
Better communication and supplier accountability
Cost-efficient support model for global operations
Keep your supply chain under control — even from a distance.
Let’s set up a remote supply desk that gives you peace of mind and stable production flow.